Michaela Conley

Have you ever spent 10 minutes trying to login to a website.  You know your user name and password but are repeatedly denied?  You may verbally share your strong feelings with your computer, which is not likely to help or you can try these simple steps:

1. Close all browser windows and then re-open and return to the login page.
2. Clear your temporary files.  Tools > Internet/Options > clear temporary files/cookies (depending on the browser you’re using).
3. Then restart your computer
   • go to the login page and try again.
   • Still no luck
4. Turn your chair 180 degrees away from your computer and ignore for 1-2 hours, at which time you may give it another chance.

You may think that step #4 would never work but it might.  In order to prevent spammers or bots from accessing password protected areas programs will often lock-out users who have had a number of unsuccessful login attempts.

I love my computer and believe it feels similarly about me.  The method I use to maintain this close relationship and to  avoid that whole ugly scenario is RoboForm.  It’s a tiny little application that keeps all my passwords safe & sound behind a complex password itself.  It’s a great little tool.  Once installed, it suggests username/passwords for previously saved ones and can even generate random passwords to encourage you to STOP using your child’s or dog’s name or date of birth as a password…  What, you didn’t think I knew

Report This Post